majorReviewed Tue Sep 15

Experiment finds AI in Google Search reduces publisher referrals

A preregistered field experiment with 1,100 participants found that removing AI Overviews and AI Mode increased click-through rates to publishers, while an AI Mode-only experience reduced publisher click-through and weakened reported user experience and trust.

Context

A preregistered field experiment with 1,100 participants found that removing AI Overviews and AI Mode increased click-through rates to publishers, while an AI Mode-only experience reduced publisher click-through and weakened reported user experience and trust.

What changed

The study provides causal experimental evidence rather than observational traffic correlations, comparing Google Search experiences with and without generative AI features.

Why it matters

For GEO and AI visibility measurement, appearing in an AI answer cannot be assumed to preserve publisher referral traffic. Visibility, citation, referral, and user trust should be measured separately.

Visibility OS interpretation

Visibility OS treats this as strong evidence about downstream traffic effects, not as evidence about how Google selects or ranks sources inside AI answers.

What remains uncertain

How do these effects vary by query type, publisher category, citation prominence, and repeated exposure over longer periods?

Evidence claims

Strong EvidenceConfidence 98%supports

In a preregistered field experiment with 1,100 participants, removing Google AI Overviews and AI Mode increased click-through rates to publishers, while an AI Mode-only experience reduced publisher click-through rates.